Stop losing 30% of your COD revenue to RTOs.
Understand the real financial impact of returns to origin on your cash-on-delivery orders — then let Zadyte's calling agent stop it before it ships.
Request your free pilotRTO Loss Calculator
Estimate how much cash-on-delivery returns are costing your business every month.
Inputs
Adjust these to match your store's actual performance.
Share of total orders placed as cash on delivery.
Share of COD orders returned to origin before delivery.
Shipping, reverse logistics, packaging, and handling combined.
Estimated Loss
Based on the inputs to the left, recalculated live.
This is an estimate for planning purposes. Actual losses vary with seasonality, courier performance, and product category.
The usual fixes don't actually fix it
Sellers try to control RTO with blunt, manual tools. Each one trades away revenue, time, or reach — without solving the underlying problem.
Asking for a prepayment
Charging a token advance before shipping COD orders to filter out fake or unsure buyers.
Kills conversion — most COD shoppers drop off the moment payment is asked upfront.
Manual confirmation calls
A support agent calls every COD order to confirm the customer still wants it before dispatch.
Slow and expensive to staff, and doesn't scale past a few hundred orders a day.
Blocking high-RTO pin codes
Disabling COD entirely in postal codes that have historically returned the most orders.
Blocks genuine buyers too, shrinking your addressable market along with the risk.
Automated SMS/WhatsApp reminders
Sending generic reminder texts before the courier attempts delivery, hoping the buyer confirms.
Low reply rates and no real intent signal — most orders still ship blind.
A 2-minute call that saves the order
Zadyte calls every COD customer within 2 minutes of checkout, resolves the details that cause RTOs, confirms them out loud, and syncs the verified order back to your store.
We call in 2 minutes
The moment a COD order lands, Zadyte calls the customer directly to catch missing or shaky details before they become an RTO.
We analyze the risk
Our agent checks address gaps, pincode issues, and buyer intent live on the call — the exact signals that predict a return.
We confirm on call
The customer confirms the corrected address and order details out loud, so there is no ambiguity left before it ships.
We update your store
The verified details are pushed straight back into your order on the website — no manual follow-up needed from your team.
Try it free on 100 of your real orders.
No integration overhaul
We work with your existing order flow.
No cost, no commitment
You see the RTO delta before deciding anything.
You keep full visibility
Every call outcome logged and shared back with you.
Request your free pilot
Takes under a minute. We'll reply over WhatsApp or phone — faster than email for most sellers we work with.